Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Returns + Refunds
Returns + Refunds
How can I return my order?
Ready to return? Follow this link: https://untamedpetals.fratereturns.com
Return Eligibility
Returns are accepted within 14 days for store credit, exchange or refund.
Items must include all original packaging (e.g., gift boxes, tags) and be unworn, unstained, and unaltered.
Non-Returnable Items
Sale/Sample Sale items are final sale and cannot be returned. These items are marked as Final Sale on the Shipping and Returns section of the product page.
Exchanges
Eligible items can be exchanged for a different size, color, or style within 14 days of delivery.
How to Return/Exchange
Start your return or exchange via the Returns Portal.
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