We understand it is difficult to purchase accessories online, so please feel free to contact us and ask any questions you may have before purchasing. Returns can only be accepted on certain items. Most returns will be charged a 15% restocking fee due to the handmade nature of the product. Please carefully review our policies before purchasing.
15% RESTOCKING FEE:
Returns & Exchanges are permitted with a 15% restocking fee. Item must be returned (postmarked) within within 7 days of receiving.
FINAL SALE & SAMPLE SALE:
All sale items are final sale and cannot be returned
DAMAGED OR FAULTY
In the unlikely event that your item arrives damaged or faulty you must notify firstname.lastname@example.org within 7 days of receiving the item so we can remedy the issue either with a return, exchange or repair. Once the return label is issued the faulty item must be postmarked within 7 days of label receipt.
583 Dana Street
San Luis Obispo, CA 93401
** Please review the item you are purchasing to locate the applicable return policy. All policies are noted below.**
EARRINGS - 15% RESTOCKING FEE
JEWELRY - 15% RESTOCKING FEE
HEADPIECES - 15% RESTOCKING FEE
COMBS - 15% RESTOCKING FEE
VEILS - ALL FINAL SALE
BELTS - ALL FINAL SALE
FINAL SALE/SALE - ALL FINAL SALE
Most items are ready to ship in 1 to 3 business days unless noted as "made to order".
Please note we are not responsible for lost and stollen packages due to unsafe shipping locations. If you live somewhere where a package may be left outside please make sure to contact us so we can require a signature.
Shipping times are all estimates and not guaranteed. If you need something urgently please contact our customer service team so we can help you choose the best and most reliable shipping method for your area.
Return shipping labels are not provided.