RETURN POLICIES

Eligible returns are for Store Credit Only as noted in our policies. Returns must be authorized through our RETURN CENTER. 

**PLEASE READ THE PRODUCT DESCRIPTION TO DETERMINE ELIGIBILITY OR CONTACT US BEFORE PURCHASING**

Return shipping fee is $10 which covers the cost of the return shipping label.

We understand it is difficult to purchase accessories online, so please feel free to contact us and ask any questions you may have before purchasing. Returns can only be accepted on certain items.  Please carefully review our policies before purchasing. 

Due to many of our pieces being handmade we can only offer STORE CREDIT on eligible returns within 30 days of purchase unless otherwise not noted. No refunds will be issued. 

SUBMIT YOUR RETURN REQUEST HERE (for eligible items only)

FULL PRICED JEWELRY & ACCESSORIES- 30 DAY RETURN WINDOW (Not Valid for Black Friday Deals or any discounted items):
Returns for Store Credit are permitted on full priced Jewelry, Headpieces and Combs that have been authorized through our return center and arrive packaged in ALL ORIGINAL PACKAGING. Please do package with care - we are a small family run business and any returned items will return to our inventory for another customer. Please note some of our Lux Made to Order headpieces cannot be returned - please contact before purchasing with any questions. 

SELECT PARTY DRESSES - 7 DAY RETURN WINDOW
Please check all descriptions to see if your dress is eligible for a return within 7 days of receiving. Some dresses, such as our couture pieces, are Final Sale and will be noted in the description. 

AFTER PARTY DRESS COLLECTION - FINAL SALE
All dresses in the After Party Couture collection are handmade to order and therefore FINAL SALE

VEILS, BELTS, ROBES, SLIPS, DENIM - FINAL SALE
ALL FINAL SALE - CANNOT BE RETURNED These items are Final Sale and cannot be returned due to the custom and handmade nature of the products and because they are made to order and/or Limited Edition. 

LAST CALL, FINAL SALE & SAMPLE SALE - FINAL SALE
All sale items are final sale as these products are deeply discounted and cannot be returned.

**SAMPLE SALE ITEMS** - FINAL SALE
Please note all sample sale items are AS-IS Final sale. They have been used in photoshoots and or at trunk shows and may show signs of wear and are priced accordingly. Please ask any questions before purchasing. Thank you!

DAMAGED OR FAULTY
In the unlikely event that your item arrives damaged or faulty you must notify info@untamedpetals.com within 7 days of receiving the item so we can remedy the issue either with a return, exchange or repair. Once the return label is issued the faulty item must be postmarked within 7 days of label receipt. 

Return Address:

Untamed Petals
ATTN: Returns
274 Buchon Street
San Luis Obispo, CA 93401