Our 2021 Collection is HERE! - SHOP NEW STYLES

SHIPPING & RETURN POLICIES

We understand it is difficult to purchase accessories online, so please feel free to contact us and ask any questions you may have before purchasing. Returns can only be accepted on certain items.  Please carefully review our policies before purchasing.

14 DAY RETURN WINDOW:
Returns & Exchanges are permitted on full priced Jewelry, Headpieces and Combs as long as they are returned (postmarked) within 14 days of package delivery and arrive packaged in original packaging. Please do package with care - we are a small family run business and any returned items will return to our inventory for another customer. 

VEILS, BELTS, ROBES & DENIM:
All sales final. These items are Final Sale and cannot be returned due to the custom and handmade nature of the products and because they are made to order. 

FINAL SALE & SAMPLE SALE:
All sale items are final sale as these products are deeply discounted and cannot be returned.

DAMAGED OR FAULTY
In the unlikely event that your item arrives damaged or faulty you must notify info@untamedpetals.com within 7 days of receiving the item so we can remedy the issue either with a return, exchange or repair. Once the return label is issued the faulty item must be postmarked within 7 days of label receipt. 

Return Address:

Untamed Petals
ATTN: Returns
583 Dana Street
San Luis Obispo, CA 93401 

 

SHIPPING POLICY:
Most items are ready to ship in 1 to 3 business days unless noted as "made to order".

Please note we are not responsible for lost and stollen packages due to unsafe shipping locations. If you live somewhere where a package may be left outside please make sure to contact us so we can require a signature. 

Shipping times are all estimates and not guaranteed. If you need something urgently please contact our customer service team so we can help you choose the best and most reliable shipping method for your area. 

All eligible returns can be processed HERE. Return shipping labels are provided are responsible for their own return shipping method and any shipping costs associated.