Most items are ready to ship in 1 to 3 business days unless noted as "made to order". If your wedding or wear date is soon and you're interested in a made to order style - we ALWAYS love to help make it happen so please reach out to us at firstname.lastname@example.org.
Please note we are not responsible for lost and stolen packages due to unsafe shipping locations. If you live somewhere where a package may be left outside please make sure to contact us so we can require a signature.
Shipping times are all estimates and not guaranteed. If you need something urgently please contact our customer service team so we can help you choose the best and most reliable shipping method for your area.
All eligible returns can be processed HERE. Domestic return shipping labels are provided for a $10 fee and International customers are responsible for their own return shipping method and any shipping costs associated.
LOST PACKAGES: Please click HERE for a helpful guide to lost packages.
Untamed Petals is a top notch company with high quality products. I recently purchased two bows from them and paid priority shipping. Unfortunately my package was stolen when I was away for Christmas and I notified the company and filed a report with USPS. The staff were super responsive and eager to ensure that I'd get my package. They have exceptional customer service and their products are gorgeous and made very well.
So thrilled you love your Bows Stephanie - and that they arrived safely!! Wishing you all the best! xo The UP Team